Frequently Asked Questions

Have a question? We just might have you covered.

I want a recipe that does [X]. Can Miso help?

Recipes

Can Miso recommend UX patterns for implementing a recipe?

UX
Recipes

What do Miso's results look like for first-time users or visitors who don't have any interactions on the site yet?

Results

How should I send interaction data to Miso: in bulk or in real-time?

Data

What is your strategy to minimize latency for customers whose hardware is located around the globe?

Latency

Can Miso be used headless?

Onboarding
Engines

Can I manually swap out a recommendation or search result?

Results

Can Miso incorporate negative signals?

Data

Can Miso use social engagement (likes, comments) in its model?

Data

Can Miso's engines be trained using limited structured data?

Data

Can you decouple the Search and Recommendation engines?

Engines

Can your APIs support asynchronous writes?

Data

Do I need to send customers' purchase history to Miso?

Onboarding
Data

Do Miso's personalization engines account for the customer's price sensitivity?

Engines

Does Miso analyze product images?

Data

Does Miso know how to personalize for aspects of the product (like the brand) even if I only send events referencing a product_id?

Data

Does Miso use Lucene, Solr, or Elasticsearch?

Engines

Does my product catalog need to be in English?

Localization
Data

For a newly registered user, do I need to update their account information in Miso before sending their interaction data?

Data

For products, what exactly are the differences between categories, tags and collections?

Data

How are different interactions weighed?

Engines

How do you prevent trapping users in a "filter bubble" where they see over-personalized results?

UX
Results

How can I exclude products in certain categories from appearing in search results or recommendations?

Results

How can I filter my results based on inventory level?

Results

How can I filter NSFW products from appearing in SFW searches?

Search

How can I promote new products and/or collections?

Merchandising

How can I update my product catalog?

Data

How can private label brands be made more discoverable?

Merchandising

What can I do to minimize latency?

Latency

How do I generate paginated recommendations?

UX
Results

How do I generate paginated search results?

UX
Results

How do I prevent product variants from showing up in the recommended products list?

Results

How do synonyms work?

Search
Merchandising

How does A/B testing work?

A/B Testing

How does Miso keep track of time spent on a page?

Data

How does semantic search work?

Search

How large of a payload can I send to the Interactions API?

Data
API

How much historical clickstream data do I need for getting started in the pilot phase?

Data
Onboarding

If I already have merchandizing, will personalization wipe that out?

If I use my publishable API key to call Miso's APIs from the browser, how do you prevent someone else from impersonating me?

Security

If multiple products are simultaneously boosted, what determines the order they will appear in the search results or recommendation feed?

Merchandising

If we send Data Upload API requests multiple times, do we have to worry about duplicating records?

Data

Is my data used to train other companies' models?

Data

Is my product catalog the right size for personalization to work?

Data

Is pre-processing required of the historical data dump?

Onboarding
Data

Isn't personalization a little creepy?

Privacy

Miso says user data is optional. But if I do provide user data, what will it be used for?

Data
Privacy

My site traffic is mostly comprised of anonymous users. Can I still implement personalization?

Cold-start

Our product catalog varies across international markets. How can I set up my Miso environment to only capture the interaction data for that market?

Localization
Data

Sometimes I don't see many results when filtering on a Recommendation API. Why is that?

Results

What are the best places on a site to apply personalization?

Onboarding
UX

What happens if an API request doesn't get through due to a network issue?

Data

What is the miso_id and how often should I expect it to change?

Data

What is the smallest payload I can send to the Interaction API?

API

What kind of geo context is most useful to Miso?

Data

What kinds of data integrations do you support? E.g. Segment, Amazon Kinesis, Google Analytics?

Data

What makes Miso different from other search & recommendation systems?

What product metadata does Miso rely on?

Data

What QPS can your APIs handle?

Data
Results

What types of interactions are the most valuable to collect?

Onboarding
Data

What's the best way to deal with bilingual markets (e.g. Canada needs language support for both English and French)?

Localization
Data

Which interaction should I choose to optimize when setting up my engine?

Engines
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